Engagement Options
TJs Network & Security offers flexible engagement options based on project scope, urgency, and the level of technical assistance required.
Architecture and Advisory
Best for organizations that need experienced technical guidance before making major infrastructure decisions.
Possible deliverables include:
- Current-state review
- Target architecture
- Design recommendations
- Technology evaluation
- Risk identification
- Migration roadmap
- Standards and templates
- Architecture diagrams
- Implementation guidance
- Technical review meetings
Project-Based Engineering
Best for defined migrations, implementations, integrations, and modernization initiatives.
A project may include:
- Discovery
- Requirements gathering
- Design
- Configuration development
- Lab validation
- Migration planning
- Implementation assistance
- Testing
- Documentation
- Knowledge transfer
Fractional Network or Security Architect
Best for organizations that need ongoing senior technical leadership without hiring a full-time architect.
Fractional support may include:
- Architecture ownership
- Project review
- Vendor evaluation
- Change review
- Technical standards
- Escalation support
- Roadmap development
- Mentoring internal engineers
- Documentation oversight
- Participation in planning meetings
Advanced Troubleshooting
Best for difficult issues that have exceeded normal support or operational troubleshooting.
Examples include:
- Intermittent connectivity
- Routing instability
- VPN failures
- Authentication issues
- Packet loss
- Performance degradation
- Vendor interoperability
- High-availability behavior
- Failed migrations
- Unexplained policy or NAT behavior
- Cloud connectivity problems
Troubleshooting engagements may be performed independently or alongside internal teams and vendor support.
Partner and Subcontract Engineering
Best for consulting firms, integrators, vendors, and managed-service providers that need additional senior engineering capacity.
Support may include:
- White-label engineering
- Project delivery
- Architecture reviews
- Customer workshops
- Migration planning
- Escalation support
- Documentation
- Configuration development
- Proofs of concept
- Specialized Fortinet assistance
- Temporary project coverage
We respect the partner’s customer relationship and can operate within established communication, documentation, and delivery processes.
Retained Engineering Hours
Best for organizations that expect recurring technical needs but do not require a fixed weekly schedule.
Retained hours may be used for:
- Architecture questions
- Configuration review
- Troubleshooting
- Change planning
- Documentation
- Vendor discussions
- Automation
- Small implementation tasks
- Ongoing advisory support
Terms, availability, rollover, response expectations, and scope are defined before the engagement begins.
Beginning an Engagement
Most work starts with a technical discovery conversation.
We will discuss:
- The current environment
- The problem or project
- Business and technical requirements
- Known constraints
- Desired timeline
- Internal resources
- Expected deliverables
- Access and security requirements
After discovery, TJs Network & Security can recommend an hourly, retained, or project-based engagement.